Frequently Asked Questions

Impact ASK

The Stakeholder Survey tool enables us to gather stakeholder views about any aspect of the school’s work.

Impact offers two types of survey:

  • a stakeholder survey based on the national framework ‘How Good is our school?’
  • a survey for children and young people based on the ‘How Good is OUR school?’ framework.

Step 1:

  • Name the survey
  • Select the session

Step 2:

  • Decide which themes / stakeholder groups to include in the survey

Step 3:

  • Select questions to be used in the survey
  • Add any custom

Step 4:

  • Select stakeholder priorities
  • Add any custom priorities

Step 5:

  • Add a list of classes to be surveyed (optional, allows the survey to be analysed by class)


Video walkthrough

Category: Impact ASK

Every evaluation has its own unique code, and survey web page.

The code can be found in the Stakeholder Survey dashboard under Survey Code. Select Survey Code to be taken to a page with the web page link which can be copied and shared with stakeholders.


Step 1:

  • Copy the survey link by selecting Copy URL and then share the link with stakeholders so that they can complete the survey.


Video Walkthrough

Category: Impact ASK

The video below shows how a survey appears from a stakeholder’s perspective

Video Walkthrough

Category: Impact ASK

Impact provides a range of different ways to analyse stakeholder survey results. This analysis can be found in the stakeholder survey dashboard, by selecting any theme from the Themes and Analysis section.


Step 1:

  • From the Stakeholder Survey Dashboard, select a Theme for analysis

Step 2:

  • The Survey Theme page displays the survey ratings for all stakeholders
  • The Survey Theme page shows all stakeholder ratings in chart format

Step 3:

  • The Detail button displays a summary of the survey responses for each stakeholder type

Step 4:

  • The view chart button will display a
    summary of the stakeholder responses for each survey question

Video Walkthrough

Category: Impact ASK

Stakeholders are invited to leave a comment at the end of their survey. All of the comments left within a given survey can be accessed via the stakeholder survey dashboard.

There is an option to filter comments so that only a subset of comments is displayed.

Category: Impact ASK

As part of the survey provess, stakeholders are invited to select their top improvement priority for the school.

An analysis of the main priorities of each stakeholder group can be accessed via the stakeholder survey dashboard.

Category: Impact ASK

The results of the current evaluation can be compared with the same evaluation carried out in previous sessions.

This feature can be accessed via the stakeholder survey dashboard.

In order to view surveys over time, it is necessary to change to a new survey session each school year. Impact can then provide a comparison of a survey results across multiple school sessions.

Category: Impact ASK

The ‘How Good is OUR school?’ national framework has been developed for children and young people because it is important that they have a say in how well their school is doing and how it can be improved.

Impact includes bespoke learner surveys in each of the 5 key areas:

  • Our relationships
  • Our learning an teaching
  • Our school and community
  • Our health and wellbeing
  • Our successes and achievements
Category: Impact ASK

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